Shipping with Sendle
The below FAQ are some common concerns from our customers before purchasing from us.
If you're looking to sell with us, the section below, called Seller FAQs, also has commonly asked questions for our brands and sellers.
If you have other questions, please email us at hello@mygreengifts.comBuyer FAQs
We take sustainability very seriously at mygreengifts.com.
While we can't police every single item, we do our best to verity that our products are coming from small businesses with eco-friendly materials, upcycled materials, reused or recycled materials, all natural or handmade. We ask Sellers to respect the FCC regulations regarding marketing and promotion of their products.We occasionally have plastic products on the site, but the plastic is recycled from plastic bottles or other sources. Here are some of the materials we look for and accept on the site:
Natural rubber
Recycled/upcycled plastic
Bioplastics that are plant based
Cork
Linen
Silk
Bamboo
Palm tree
Clay & ceramics
Wood & paper and other plant fiber products
Glass
Recycled cotton, recycled wool and all other recycled fabrics
Recycled skateboard decks
Cactus leather, pineapple leather, and all other plant-based leathers
There is however one exception - due to hygiene and packaging laws around food items, some of our bamboo plates, palm tree plates, and other party supplies or food items, have to be wrapped in plastic by law to avoid any contaminants. It is unfortunate and we are miserable about it, but to date, these regulations are still active and we have no control over the packaging process. We would still prefer to see palm tree plates composted rather than more plastic red cups dumped into the ocean. We hope you agree.
We hope someday that will change and we will have better alternatives. In the meantime we prefer to see compostable palm tree plates wrapped in plastic wrap than non-degradable red plastic cups littering the oceans. It's not perfect but we're trying!
Please do not ship any returns to My Green Gifts Company LLC, we are not able to receive any products or inventory. Any returns approved by the seller should be returned directly to the seller.
At this time, we cannot guarantee ecofriendly shipping. We ask that our Sellers use Sendle for carbon neutral shipping, however they may choose to ship through DHL, Fedex, or another shipping method.
We currently provide free shipping to any customers in the United States.
Seller FAQs
Great question, we're so happy you asked!
If you scroll down to the bottom of the site, you'll find a link to "Sell with Us".
When you click on the link it will take you to our Seller Portal where you can sign up to sell with us. It is free to sign up. However we do recommend reading the Seller Terms & Conditions, since you will be responsible for shipping your products, and any returns and any issues arising from your sales.
Please make sure that you follow below steps:
1/ Create a Login and a password.
2/ Once you are logged in, start creating Product pages and set the price. Please use the same retail price you have on your own website. We are not trying to compete with you, we are a complement to your sales venue. Please use images that are square and match the website's branding.
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As a Seller we recommend that you use Sendle:
Please note that Sendle is currently only available in the US and Australia.
Once you're in the Seller dashboard, select Sendle as your shipping method.
If you have any issues, please contact us at hello@mygreengifts.com
If you have to issue a refund on a return, please let us know.
